Relinquish Control
The tech world is now telling us to relinquish control. Stop thinking and turn your brain off was the previous messaging. Now? Your brain is useless. Use this product or get lost. Earlier this week I received an interesting pop-up from Jira. They were promoting some new AI features and triggered a guided workflow for me while using the application to introduce this feature. The flow popped up following a pattern we should all be used to by now: My screen went dark except for a modal, two buttons popped up, one darker and one lighter. Nothing we haven’t see before. Except, their button CTAs were “try now” and “learn more.” Now I am a relatively tech forward person always willing to try new things. But no option to cancel or dismiss? In that instance I was forced to either try the AI feature or “learn more” about it (I clicked learn more which immeadiately went into an AI demonstration of the new feature) my control of the situation completely taken away. ...